Privacy Policy

Harker Heating & Cooling, Inc. (“Company” or “We”) respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit the website www.harkerheating.com (our “Website“) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.

It does not apply to information collected by:

• us offline or through any other means; or
• any third party, including through any application or content that may link to or be accessible from the Website

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including information:

• by which you may be personally identified, such as name, job title, postal address, e-mail address, telephone number or other contact information (“personal information“);
• that is about you but individually does not identify you, such as demographic information (e.g.  postcode, preferences and interests); and/or
• about your internet connection, the equipment you use to access our Website and usage details (e.g. traffic data, location data, weblogs and other communication data).

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, and other tracking technologies.

The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
• Records and copies of your correspondence (including e-mail addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.

Usage Details, IP Addresses and Cookies, Cookies and Other Technologies.

As you navigate through and interact with our Website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, logs and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

The information we collect automatically is statistical data, and does not identify any individual. It helps us to improve our Website and to deliver a better and more personalized service by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. We use first-party cookies (such as the Google Analytics cookie), other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) and other third-party identifiers. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
• Google Analytics.  Google Analytics is a service offered by Google that generates detailed statistics about a website‘s traffic and traffic sources.  Google Analytics features that we have implemented include: Remarketing with Google Analytics, Google Display Network Impression Reporting, DoubleClick Platform integrations, Google Analytics Demographics and Interest Reporting.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To notify you about changes to our Website or any services we offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated (non-personal information) about our users, and information that does not identify any individual or business, without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

• To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of Harker Heating & Cooling, Inc. assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by Harker Heating & Cooling, Inc. about our Website users is among the assets transferred.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Harker Heating & Cooling, Inc., our customers or others.

We will never:

• sell, rent or trade your personal information to others unless we have said otherwise in this policy.
• release personal information about our customers or business partners to any other person or organization for marketing purposes unless we have your permission to do so.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information.  You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.  If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. You can opt-out of the Google Analytics Advertising Features we use, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the Network Advertising Initiative (“NAI“) consumer opt-out).

Accessing and Correcting Your Information

You have the right to see a copy of the personal information we hold about you. You may send us an e-mail at info@HarkerHeating.com to request access to, correct or delete any personal information that you have provided to us.  To provide a copy of this information we will ask you for a small fee.

Your California Privacy Rights

California Civil Code Section § 1798.83 permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail toinfo@HarkerHeating.com or write us at: 87 W Beltline Hwy Madison WI, 53713

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any information to the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 608-255-6902

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

We reserve the right, at our discretion, to change, modify, add or remove portions from this policy at any time. If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Your continued use of the website following the posting of any changes to this policy means you accept such changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

info@harkerheating.com